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Privacy and Personal Data Processing Policy

1. General Provisions
1.1. This Privacy and Personal Data Processing Policy (hereinafter referred to as the "Policy") is developed in accordance with the legislation of the United Arab Emirates (UAE) and defines the procedure for processing and protecting personal data by EMZOIL FZCO (hereinafter referred to as the "Operator" or "We").
1.2. The Operator's most important goal and condition for its activities is the observance of human and civil rights and freedoms when processing their personal data, including the protection of the right to privacy, personal and family secrets.
1.3. This Policy applies to all information that the Operator may obtain about visitors to the website https://emzoil.ae (hereinafter referred to as the "Site").

2. Key Definitions Used in the Policy
2.1. Personal Data — any information relating to a directly or indirectly identified or identifiable natural person (the data subject).
2.2. Processing of Personal Data — any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), retrieval, use, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction of personal data.
2.3. Confidentiality of Personal Data — a mandatory requirement for the person who has gained access to personal data to prevent their dissemination without the consent of the data subject or the existence of another legal basis.
2.4. Data Subject — a visitor to the Site who has provided their personal data to the Operator.
2.5. Operator — the organization EMZOIL FZCO, which independently or jointly with others organizes and/or carries out the processing of personal data, and determines the purposes of processing personal data, the composition of personal data to be processed, and the actions (operations) performed with personal data.

3. The Operator May Process the Following Personal Data
3.1. Data voluntarily provided by users when:
* Filling out feedback forms on the Site;
* Subscribing to newsletters;
* Sending inquiries or questions via contact forms;
* Registering for events;
* Placing orders.
3.2. This data may include:
* Last name, first name, patronymic;
* Email address;
* Phone number;
* Name of the company represented by the subject;
* Job title;
* Other information provided by the subject.
3.3. The Site also automatically collects and processes anonymized data about visitors (using "cookies" and Internet statistics services), including:
* IP address;
* Browser and operating system data;
* Visit time and date;
* Referrer URL;
* Behavior on the Site (pages viewed, time spent on the Site).

4. Purposes of Processing Personal Data
4.1. The Operator processes personal data for the following purposes:
* Providing the information and services requested by the user.
* Communication with the user to respond to their inquiries and questions.
* Conclusion and execution of contracts with clients and partners.
* Informing users about new products, services, promotions, and special offers (only with their consent).
* Improving the quality and usability of the Site.
* Analyzing user behavior on the Site to improve marketing effectiveness.

5. Legal Basis for Processing Personal Data
5.1. The legal grounds for the processing of personal data by the Operator are:
* The data subject's consent to the processing of their data.
* The conclusion and execution of a contract to which the data subject is a party.
* The legitimate interests of the Operator related to its business activities, provided that the rights and freedoms of the data subject are not violated.

6. Procedure for Collection, Storage, Transfer and Other Types of Personal Data Processing
6.1. The security of personal data processed by the Operator is ensured by the implementation of legal, organizational, and technical measures necessary to comply with the requirements of applicable legislation in the field of personal data protection.
6.2. The Operator ensures the confidentiality of personal data and takes all possible measures to prevent unauthorized access to personal data.
6.3. The personal data of users will never, under any circumstances, be transferred to third parties, except in cases related to the execution of current legislation, or with the explicit consent of the data subject.
6.4. If inaccuracies in personal data are identified, the subject can update them independently by sending a notification to the Operator's email address with the note "Update of Personal Data."
6.5. The period for processing personal data is determined by the achievement of the purposes for which the personal data were collected, unless a different period is provided for by the contract or applicable law.

7. Rights of Data Subjects
7.1. The data subject has the right to:
* Receive information regarding the processing of their personal data.
* Request clarification, blocking, or destruction of their personal data if the data is incomplete, outdated, inaccurate, illegally obtained, or is not necessary for the stated purpose of processing.
* Withdraw their consent to the processing of personal data.
* Appeal the actions or inaction of the Operator to the authorized body for the protection of the rights of data subjects.

8. Final Provisions
8.1. The Operator has the right to make changes to this Policy unilaterally. All changes come into force from the moment of their publication on the Site.
8.2. Continued use of the Site after changes are made to the Policy means the subject agrees to the new version of the Policy.
8.3. The current version of the Policy is available on the Site at the permanent address: https://emzoil.ae/privacy-policy.

9. Operator's Contact Information
For all questions related to the processing of your personal data, you can contact the Operator by email at: office@emzoil.com.
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